Ways to handle conflict

Ways to handle conflict in business

Business life is fraught with many difficulties. No matter what you do, your views will always conflict with someone else’s, whether it’s an internal workplace dispute, or a clash with a client. There’s no way to avoid it, so learning ways to handle conflict in business is a key skill.

The first step is probably the most important of all the [...]

October 24, 2014

The customer is king

The customer is always king – here’s why

The idea that the customer is king has become a cliche. It’s been argued and counter-argued over the ages; the fact is, though, it’s TRUE. Treat your clients like royalty and you could have the keys to the treasure house…

Taking care of your customers means looking at the way you run your business, the service you provide, and the products [...]

September 23, 2014